Frequently Asked Questions About Ultra Laundromat
How do I know which machine to use and how do I use it? If you have any questions or concerns about which washer or dryer to use, one of our professional and experienced staff here at Ultra Laundromat will be more than happy to assist you.
Commercial Laundry Service FAQ
Do I need to sign a contract?
NO contracts are required.
Do we create an online account for our commercial businesses?
You can create an account through our website. www.ultralaudromat.com
How does payment work?
Once you have created an online account you will be asked to put a credit card on file, or you can give us a call and inquire about billing invoices.
Wash and Fold Service FAQ
Do I have to be home when you pick up or deliver my clothes?
NO, but when scheduling pick up and delivery service please provide instructions indicating where we can find your clothes and drop them off. (once payment has been secured)
Do you fold or hang my clothes?
Here at Ultra Laundromat we typically fold your clothes. If your clothes need to be hung just leave us a message in the preference section and our professional staff will make sure that we hang the appropriate items.
Do you separate white from colors?
Yes we separate white from colors, and for a separate fee we can separate your darks from your lights.
How do I schedule an order online?
You can schedule an online order by visiting our website ultralaudromat.com.
When I schedule an online order, how will I be billed?
When scheduling an online order you will be prompted to add a debit or credit card to be charged upon completion of your delivery.
What if I leave something in my pockets?
Please check your pockets before your scheduled pick up as Ultra Laundromat is not responsible for any items left in your pockets.
Can I make a special request on how I want my laundry done?
Of course. When setting up your order online you can add any special requests to the preference section.
How do you handle allergies?
Great news! Here at Ultra laundromat we carry hypoallergenic laundry detergent. Please just let us know in the preference section.
Can I change my preferences?
Already processed your order and forgot to add a request? Don't stress just call us up and someone from our staff of professionals will be more than happy to make an adjustment.